Euju KOJav1111 v. M. M. Pililip

enqumes were witnessed that thry were held in violation challenged on the ground the procedure adopted in conducting them was not fair. The Industrial the enquiries were not Tribunal came to the conclusion that conducted the principle of natural justice. in accordance with J96!J tfsto&iat d C1111111t C11. Ltu. •• K'1r.hi1.t Held (i) that the enquiry conducted by the eye witnesses was not in accordance with the principles of natural justice the alleged as the enquiry officers bad misconduct of the workmen. Domestic enquiries should be conducted by such officers of the employer who are not likely to import their personal knowledge enquiry proceedings. themselves witnessed (ii) That in domestic the employer should firstly lead evidence against the workman charged, give him the witnesses and then the an opportunity to cross-examine workman should be asked to give an explanation if he so desires in regard to the evidence led against him. (iii) That the rule that a witness should not be disbelie· ved on the ground of an inconsistency betwC"'en his statement and that contained in a docuiftent unless he is given a chance treated as a mere of explaining that document, cannot be technical rule of evidence. The principle on which that rule is based is one of natural justice. (iv) That the evidence given in an enquiry against one workman cannot be accepted as evidence in an enquiry against another for the reason that the evidence given in the former enqiry was not recorded the presence of the workman concerned with the second enquiry and he had no opportunity to test that evidence by cross-examination. CIVIL APPELLATE JURISDICTION : Civil Appeal No. 636 of 1962. Appeal by special leave from the award dated July 13, 1960, of the Industrial Tribunal, Punjab ' Patiala in Reference No. 16 of 1957. R J. Kolah, J. B. Dadachanji, 0. C. Mathur and Ravinder Narain, for the appellant. 654 SUPREME COURT REPORTS VOL. C1ment Co LtJ. v. W01k•m K. T. Sule, Anand Swaroop and Janardan Sharma, for respondent Ne. I.

#1963. May 8. The Judgment of the Court was delivered by GAJENDRAGADKAR J. -This appeal arises out of an industrial dispute between the appellant, the Associated Cement Companies Ltd., and the respon· dents, their workmen. The dispute was in regard to the dismissal of five workmen employed by the appellant at its Bhupendra Cement Works, Surajpur. The said workmen are : ( 1) Mehnga Ram, Bar Bender, (2) Janak Raj Soni, Store-Clerk, (3) Vishwa Nath Bali, Painter, (4) Daulat Singh, Motor Driver and (5) Malak Ram Khanna, Turner. The respon- dents contended that the dismissal of the said work· men was unjustified, and they demanded that the sairl dismissed workmen should be reinstated and their wages for the period of enforced unemployment ,hould be paid to them. The Government of Punjab referred this dispute for adjll'dication to the Industrial Tribunal Punjab, Patiala, under section IO (I) (d) of the Industrial Disputes Act (No. 14of1947). It appears that on May 1, 1952, the appel- lant's management had arranged a cinema show in the Club grounds at Surajpur for the entertainment of its workmen. At about 8 P. M. when the film was being exhibited, confusion was created in the Hall by some employees and shouts were raised. Amongst the workmen who raised these shouts was Malak Ram. Owing to the rowdyism thus created by the workmen, the cinema show had to be cancelled. It was in respect of the misconduct alleged to have been eommitted by Malak Ram on May 1, 1952 that a charge-sheet was given to him and an enquiry held against him. On August 12, 1952, 7 A. M., Mehnga Ram, Janak Raj and Daulat Singh, it wa1 Ass•ci1t1d C1nu11i C•. .. Wotkrnen 3 S.C.R. SUPREME COURT REPORTS !155 their cards alleged, had stopped workmen from getting into the factory and starting their work in time after they had punched tokens. The said three workmen are also alleged to have shouted slogans causing cessation of work in the In respect of this factory for about half an hour. alleged misconduct of the said three workmen, charges were supplied to them and an enquiry was held against them. On 4 P. M., October 14, 1952, at Mehnga Ram and Janak Raj who were concerned with the incident of August 12, are alleged to have collected some workers in front of the main office building on the way to the grain-shop and in their co- the meeting so organised they instigated workers to go on strike and to resort to violence. In consequence, some of the officers of the appellant were abused and the noise created at the meeting disturbed the office work. This incident also gave rise to charge-sheets against the said two workmen and a subsequent enquiry. On October 20, 1952, at about 7 A. M., Mehn- ga Ram, Janak Raj, Vishwa Nath and Daulat Singh are alleged. to have stopped workmen at the Factory Gate from entering the factory and to have prevented them from going to their duties for some time. At this time, the said workmen are also alleged to have indulged in shouting hostile slogans. This incident gave rise to charge-sheets and an enquiry. The record shows that three different Boards of Enquiry were constituted to hold enquiries into the several charge-sheets served on the different workmen in question. The first enquiry was about the inci- dent of 1.5.1952 and it was confined to Malak Ram. The second enquiry was about the incident of Aagust 12,_1952, and it _concerned Mehnga Ram, Janak RaJ and Daulat Smgh; and the last enquiry was in / .d11ociat1d Co. Ltd. •• Workmm 656 SUPREME COURT REPORTS(Ul64] VOL. incidents which took place on regard October 14, andl October 20, 1952-in regard the first of these Mehnga Ram and Janak Raj were involved and in regard to the second one Mehnga Ram Janak Raj, Vishwa Nath and Daulat Singh were concerned. It is thus clear that Malak Ram was con- incident of May 1, 1952 and cerned with Vishwa Nath with the incident of October 20, 1952. As a result of the findings recorded at the said enquiries, the appellant dismissed all the five work- men concerned. Before the Industrial Tribunal, it was urged by the respondents that none of the three enquiries was conducted according to. the principles of natural the dismissals of the 5 workmen justice, and so, which were based on the findings recorded at the said enquiries could not be said to be legal or valid. The appellant did not attempt to justify the dismis- sals by leading evidence before the Tribunal, but it contented with producing the evidence of the enquiry proceedings and urged that the enquiries were properly held and that the Tribunal had no jurisdic- tion to sit in appeal over the findings recorded at the said enquiries and the orders of dismissal passed 'The Tribunal in consequence of the said findings. has upheld the respondents' case that aH the three enquiries were not conducted according to the princi- ples of natural justice, and so, it has up held that the dismissals of the five workmen were unjustified and accordingly, an award has been made directing the appellant to reinstate the five workmen with conti- nuity of service, coupled with the direction that the said workmen should be paid their full wages from the date of their dismissal to the date oftheir reistate- It is ment as compensation for wrongful dismissal. against this award that the appellant has come to this Court by special leave. In respect of Mehnga Ram, Janak Raj and Daulat Singh, parties have agreed to take on order IHI c.,., Co. Ll4. y, Workfa11 • 3 S.C.R. SUPREME COURT REPORTS 657 agreed by consent. It the Tribunal in respect of these three passed by workmen should be set aside, and the order of dismis- sal . against them should be treated as an order of discharge simpliciter. Mr. Kolah for the appellant has agreed to pay to each one of the said three work- men Ks. 3500/-, provided the amounts paid to them in pursuance of the order passed by this Court in the present appeal while granting stay are deducted. Mr. Kolah has also agreed that the amount of gra- tuity and provident fund to which the said workmen m:ty be entitled would be paid to them as well. Mr. Sule for the respondents has agreed to these terms. In view of this agreement between the parties, we direct that the award in regard to these three work· men should be set aiide and an order passed in terms of this agreement. That leaves the question of two workmen to be considered; they are Malak Ram and Vishwa Nath. In the case of Malak Ram, charge-sheet was served on him on May 20, 1952, in which he was told that he was found to be one of the persons who had instigated, and who also took active part in, rowdyism and hooliganism during the cinema show on May I, 1952, and so, he was asked to see Manager of the Bhupendra Cement Works on May 2t, at 2.30 P. M. with his written explanation as to why disciplinary action should not be taken against him. Malak Ram did not appear before the Manager on May 22, as required by the said charge-sheet. That is why a further notice was given to him on ] une 4, 1952 calling upon him to show cause why disciplinary action should not be taken against him, and it was added that his beha- viour amounted to misconduct under Standing Order No. 16, sub-clause (I). Thereupon, Malak Ram gave his explanation on June 5, 1952. explanation, he denied that he had taken part in hooliganism as alleged in the charge-sheet and urged In ) 1963 Associated Cement Co. Ltd. v. Workmen ·· Gaj1ndragadkar J. • .. 658 SUPREME COURT REPORTS [1964) VOL. that he had in fact tried his best to control the distur- bance at the cinema show. On the same day, another notice was served on Malak Ram in which the Manager stated "We are not prepared to accept all that you have stated by way of explanation as it is that we actually saw and also not borne out by all independent witnesses." all that was seen by other Malak Ram was accordingly required to meet the Manager at 10. A. M. on June 11, 1952 to enable him to hold the necessary enquiry . On June, 11, 19521 an enquiry was held by the Manager, the assistant Manager and 1he Chief Engineer. This enquiry began with the examination of Malak Ram himself. He was elaborately questioned about the allegations made against him and after his examination was over, four other witnesses were examined against him. When these four witnesses gave evidence, Malak Ram was asked whether the wanted to cross.examiPe any of them. He told the enquiry officers that he did not want to cross-examine them. Then a 5th witness gave evidence and that closed the enquiry. As soon as the 5th witness gave evidence and Malak Ram protested that he had done nothing wrong and urged that the evidence agaimt him was false, the Manager observed that the evidence against him was overwhelming and the three officers made a finding that "from the enquiry we are satisfied that you were one of the ring leaders who instigated and took active part in hooliq; anism and rowdyism during the cinema show on the night of Ist May." After this finding was recorded, the Manager served an order on Malak Ram on June, 12 1952. By this letter, Malak Ram was suspended indefinitely from action. While suspending him Manager told Malak Ram in this letter that his in variance with the evidence explanation was .June 13, 1952 pending indefinitely, • 3 s.c.R. SUPREME COURT REPORTS 659 against him and also the evidence that the Assistant Manager Mr. Mohan had been maltreated and against what the enquiry officers had actually seen. This order was, in due course, followed by the final order of dismissal. l96J Associated Cmient Co. Ltd. v. W01kmm G•jmdrqUkor j, tr11e that they themselves had witnessed On these facts, the question which arises for our decision is whether the Tribunal was justified in holding that the enquiry was not conducted in accordance with the principles of natural justice. that domestic enquiries need not be It is technical require- conducted in accordance with the ments of criminal trials, but they must be fairly them, considerations of conducted and in holding fair·play and natural justice must govern the conduct In the present case, the first of the enquiry officer. serious infirmity from which the enquiry suffers proceeds from the fact that the three enquiry officers claimed alleged misconduct ot' Malak Ram. Mr. Kolah contends tl)at if the Manager and the other officers saw Malak Ram committing the act of misconduct, that itself would not disqualify them from holding the domestic enquiry. We are not preparedlto If an officer himself sees accept this it is desirable that the misconduct of a workman, the enquiry should be left to be held by some other person who does not claim to be an eye, witness of the impugned incident. As we have repeatedly emphasised, domestic enquiries must be conducted honestly and bona .fide with a view to determine against a particular whether the charge framed employee is proved or not, and so, care must be taken to that these enquiries do not become empty formalities, If an officer claims that he had himself seen the misconduct alleged against an taken to see employee, in fairness steps should be that the task of holding an enquiry is assigned to some other officer. How the knowledge claimed by the enquiry officer can vitiate the entire proceedings ) 1160 COURT REPORTS [1964] VOL. 1963 - Cmnenl ... C•. Ltd. Werkmen the Manager, of the enquiry is illustrated by the present enquiry itself, We have already noticed that when the Manager rejected the written explanation given by Malak Ram, he told him in terms that the said explanation could not be accepted, because it was the Assistant contrary to what Manager and the Chief Engineer had themselves seen. He was also told that his explanation was inconsistent with what other independent witnesses had told tlie l\1anager. It is hardly necessary to emphasise that these statements betray complete igno- rance as to the requirements of a proper domestic In deciding the question as to whether enquiry. the explanation given by Malak Ram was true or not, the enquiry officer should not have imported his the knowledge of his personal knowledge colleagues and should not have also relied on the reports received from other witnesses. We are inclined to think that the injustice which is likely to result if a domestic enquiry is held by an officer who has himself witnessed the alleged incident, is very eloquently illustrated by the statements con- tained in the Manager's letter to Malak Ram. That is why we think it is desirable that the conduct of domestic enquiries should be left to such officers of to import their the employer who are not personal knowledge into the proceedings which they are holding as enquiry officers. likely The other infirmity in the present proceedings flows from the fact that the enquiry has commenced with a close examination of Malak Ram himself. · Some of the questions put to Malak Ram clearly sound as questions in cross-examination. It is necessary to emphasise that in domestic enquiries, the employer should take steps first to lead evidence against the workman charged, give an opportunity to the workman to cross-examine the said evidence and then should the workman be asked whether he wants to give any explanation about the evidence 1963 hsod•l•i c.m,.., Co. lid. v. Wor!mn 3 S.C.R. SUPREME COURT REPORTS 661 It seems to us that it is not fair in led against him. domestic enquiries against industrial employees that at the very commencement of the enquiry, the em- ployee should be closely cross-examined even before In dealing any other evidence is led against him. industrial in such with domestic enquiries held matters, we cannot overlook the fact that in a large majority of cases, employees are likely to be ignorant, and so, it is necessary not to expose them to the risk of cross-examination in the manner adopted in the present enquiry proceedings. Therefore, we are satisfied that Mr. Sule is right in contending that the course adopted in the present enquiry proceedings by which Malak Ram was elaborately cross-examined at the outset consititutes another infirmity in this enquiry. It appears that before the enquiry was actually held on June 11, 1952, notice was not given to Ram telling him about the specific date of the en- quiry. It may be that failure to intimate to the workman concerned about the date of the enquiry may, by itself, not constitute an infirmity in enquiry, but, on the other hand, it is necessary to bear in mind that it would be fair if the workman is told as to when the enquiry is going to be held so that he has an opportunity to prepare himself to make his defence at the said enquiry and to collect such evidence as he may wish in support of his defence. On the whole, it would not be right that the workman should be called on any day without the enquiry should begin previous intimation and straightaway. Such a course should ordinarily be avoided in hoiding domestic enquiries in industrial matters. to lead There is yet another infirmity in this enquiry and that is furnished by the communication sent by the Manager to Malak Ram on June 12; 1952. In that his this letter •. the Manager told Malak Ram 1963 Ctm•nl Co. Ltd. •• Wof'km1n 662 SUPREME COURT REPORTS [1964) VOL. version was inconsistent with the evidence that the Asstt. Mana(ler Mr. Mohan had been maltreated and with what the enquiry officers had themselves seen . Mr. Mohan was one of the enquiry officers, so that it is clear that what weighed with the enquiry officers was the fact that Mr. Mohan had been maltreated by Malak Ram and that Malak Ram's misconduct had been seen by the enquiry officers themselves. It is thus obvious that in coming to the conclusion that Malak Ram was guilty of the misconduct, enquiry officers have plainly relied upon their own knowledge, and that is reasonably calculated to the mind of Malak Ram create an impression in that the present enquiry was nothing more than a sham or an empty formality. Therefore, we arc satisfied that the view taken by the Tribunal that the enquiry held against Malak Ram was not conducted in accordance with the principles of natural justice, cannot be successfully challenged by the appellant. As we have already observed, the appellant did not lead evidence before the Tribunal to justify the dis- missal on the merits, and so, the Tribunal had no alternative but to hold that Malak Ram's dismissal was unjustified, and that inevitably led to the order of reinstatement and payment of wages during the period of the employee's enforced unemployment. That takes us to the case of Vishwa Nath. A served on Vishwa Nath on charge.sheet was October 21, 1952. This charge-sheet alleged that on October 20, 1952, at about 7 A. M., Vishwa Nath had stopped workmen entering the Works at the Factory Gate and prevented them from going on their respective duties for some time. He was also charged with having indulged in disorderly be- haviour by shouting hostile ·slogans. The allegation was that this conduct amounted to misconduct under Standing Order.No. 16, sub-clause (ix). On recei- ving this charge-sht; et, Vishwa Nath gave his expla- nation .. 9n October 25, 1952, and atated .that on

#1963. As.sociate.i Cement Co. Ltd. v. U'orkmtn Cajtnd111gadkar J. 3 s.c.R. SUPREME COURT REPORTS 663 October 20, 1952, he was not present at 7 A. M. and had not shouted any hostile slogans and had not prevented anybody from going to duty. Thereupon, an enquiry was held on the same day. This enquiry was conducted by the Manager and the Asstt. Manager. At this enquiry also, Viohwa Nath was first examined and then five witnesses gave evidence in support of the charge. After the enquiry was over, the enquiry officers recorded their conclusions that the misconduct alleged against Vishwa Nath under Standing Order No. 16 (ix) was proved. It appears that Vishwa Nath later moved the leave to ci1.e wimesses in his enquiry officers for favour and permissiou was given to him to examine those witnesses. Accordingly, Vishwa Nath exami- this evidence was ned four witnesses and after recorded, the enquiry officers noted their conclusions on November 25, 1952. In recording these conclu- sions, the enquiry officers have given reasons why they were not prepared to believe the evidence given by the witnesses examined by Vishwa Nath. The first reason is that in the original list of 43 witnesses cited by Vishwa Nath, some were absent from duty on October 20, 1952 and the enquiry officers thought that that clearly showed that the person charge- sheeted manouvered to produce false witnesses. The other reason given for disbelieving the said evidence was that out of the four examined by Vishwa Nath, Bakhtawar Singh was present on duty on October 20, at 3 P.M., whereas he mentioned in cross-examination that he came to duty between 6.45 A.M. and 7.0 A. M. There is yet another the said reason which was given for disbelieving evidence and this reason was that whereas Vishwa Nath's witnesses denied that there was any gather- ing at 7 A.M. on October 20, at the Factory Gate, witness:s who were produced in defence by Daulat Smgh aga1!1st whom a separate enquiry was held, there was a gathering at the clearly admitted that 1163 .du1ei.i1• C111J111I C..1.Ji. •• War.Im,. 664 SUPREME COURT REPORTS [1964) VOL. gate and that Daulat Singh did address the gathe- ring . absent It would be noticed that each one of the 'three reasons set out in the report in support of the conclu- sion that the version of Vishwa Nath's witnesses could not be believed, introduces a serious infirmity in the enquiry and the report. The first reason refers to the fact that some of the witnesses cited by Vishwa Nath were October 20, 1952. Now, it is plain that this fact had been ascertained by the officers from the attendance register and Vishwa Nath was not given an oppor- tunity to give his explanation and a chance to produce the said witnesses to say what they had to say on the point. Besides, it is not unlikely that even if the witnesses may not have attended duty, they to what happened may have near the gate on October 20, at 7 A.M. Therefore, the first reason on which the enquiry officers relied information receivey by is based on a register without notice to Vishwa Nath. been able to depose The second reason is also open to serious challenge. When Bakhtawar Singh was examined, he was not asked why he was shown as on duty at 3 P. M. when in fact he claimed that he came to duty between 6.45 A. M. and 7 A.M. The rule that a witness should not be disbelieved on the ground of an inconsistency between his statement and another document unless he is given a chance to explain the said document, cannot be treated as a technical rule of evidence, The principle on which the said rule is based is one of natural justice, and so, it seems, that in disbelieving Bakhtawar Singh on a ground not put to him, the enquiry officers acted unfairly against Vishwa The third reason given in the report for dis- believing Vishwa Nath's witnesses is based on the evidence recorded by the enquiry officers in the 196J A11t1ei•t1i Cammi Co. Lti. 3 S.C.R. SUPREME COURT REPORTS 665 enquiry held against Dau lat Singh. If one enquiry had been held against Daulat Singh and Vishwa Nath, it would have been another matter; but if two separate enquiries were held against the two workmen, it would, we think, be very unfair to rely upon the evidancc in the enquiry against Daulat Singh when the officers were dealing with the ca,c of Vishwa Nath. The evidence given in Daulat Singh's enquiry was not recorded in Vishwa Nath's presence and Vishwa Nath had no opportunity to test the said evidence by cross examination. There- fore, it is plain that the final conclusion of the enquiry officers is based on grounds which have introduced an element of unfairness in the whole enquiry. We are, therefore, satisfied that the Tri- bunal was right in holding that the report made by the enquiry officers against Vishwa Nath cannot be accepted as a report made after holding a proper enquiry in accordance with the principles of natural justice. That being our view, we must confirm the orderpassed by the Tribunal in respect of Vishwa Nath. The result is, the award is set aside in respect of the three workmen, Mehnga Ram, Janak Raj and Daulat Singh in terms of compromise arrived at between the parties before the Court, and the award made in respect of Malak Ram and Vishwa Nath is confirmed. There would be no order as to costs. I